An energy industry empowered by data

Real-time and historic views of all your data. Analyse trends, spot issues before they materialise, and better understand your customers.

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Modern BI solutions to support your business

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Customer Insight

ENSEK’s analytics platform provides a real-time and historic view of all your data. Analyse trends, spot issues before they materialise, and better understand your customers. Act and react more quickly to your customers demands and provide a better customer experience. Profile behaviour using machine learning and propensity modelling to engage your customers better.

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Market Insight

Using machine learning to profile your customer base, the market insight module provides analysis so that you can target your marketing and engage with your customers as effectively as possible.

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Performance Management

A complete overview of your systems performance, including billing and operational activity, plus MI & controls to monitor our performance against contract through interactive SLA’s and KPI dashboards.

Taking a feed from the performance management, regulatory reporting tracks and monitors regulatory performance and provides proactive alerts when close to thresholds or submission deadlines.

Product Features

1

Real-time

Event driven analytics to provide instantaneous feedback.

2

Zero source system impact

Built with a layer of abstraction from our core systems to ensure zero impact on performance.

3

Insight

Valuable insight on customer behaviour, value, and propensity to enable better decision making.

4

System Monitoring

View and monitor performance across your portfolio, our system, and industry regulation.

5

Exceptions

Automated identification and flagging of exceptions.

6

Machine Learning

Utilisation of ML principles such as propensity modelling to enable better preventative and proactive customer engagement.

Associated Products

Find out more

Want to find out more about how our products and services could help your business? Arrange a call back to find out more about our products and services.